Returns & Exchanges

At Midnight Hour, we want you to be completely satisfied with your dark aesthetic pieces. If your order isn't the perfect fit, you can return or exchange unworn items with original tags within 30 days of delivery.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack your items in their original packaging, ensuring all tags are attached and the garment is in its original, unworn condition.

3

Print and Attach Label

Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number; once received, we will process your refund or exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing